Pricing
Smartflo Plans
Official TTBS list pricing. GST extra. The exact quote is customized to your team size and features.
Smartflo Lite
₹950/user/mo
Unlimited India calling*
5-level IVR · 3-mo recording
+ ₹5,000 one-time
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Popular
Smartflo Pro
₹1,250/user/mo
Softphone + PSTN calling
Unlimited IVR · 6-mo recording
+ ₹10,000 one-time
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Smartflo ITS
₹1,000/user/mo
Softphone-based calling
Unlimited IVR · 6-mo recording
+ ₹10,000 one-time
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Voice Streaming
₹1,100/concurrency/mo
Unlimited in/outbound
For AI/bot integrations
+ ₹20,000 one-time
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*Fair usage policy: 5,000 pooled minutes/user/month. WhatsApp, SMS, Email & Video pricing quoted separately based on volume.
FAQ
Frequently Asked Questions — Smartflo Delhi NCR
What is Smartflo cloud telephony? +
Smartflo is the TTBS cloud telephony platform — a fully hosted cloud PBX that replaces a traditional EPABX and PRI lines. Features: IVR, call recording, real-time analytics, CRM integration, mobile app and unlimited extensions. No hardware required. Available in Delhi, Gurugram, Noida, Faridabad and Ghaziabad.
What is the price of Smartflo in India? +
Smartflo Lite starts at ₹950/user/month (+₹5,000 one-time), Smartflo Pro is ₹1,250/user/month and Smartflo ITS is ₹1,000/user/month — all with unlimited India calling under a fair usage policy. GST is extra. Call or WhatsApp +91-9910074888 for an exact quote.
Can Smartflo replace an EPABX? +
Yes — Smartflo fully replaces an EPABX. No hardware, no capital expenditure. IVR, call transfer, conferencing and recording all run in the cloud. Existing DID numbers can be ported. Positive Communication provides guided migration.
How does Smartflo work for multiple offices? +
Smartflo manages multiple offices from a single platform — Delhi, Gurugram, Noida, anywhere. Route calls to the right office and agent from one IVR, and monitor everything from a centralized dashboard. Positive Communication handles deployment across NCR.
Which CRMs does Smartflo integrate with? +
Smartflo integrates with Zoho, Salesforce, HubSpot and Freshdesk — the customer record pops up as soon as a call comes in, and calls are logged automatically.
What is Smartflo Voice Streaming? +
Voice Streaming is a real-time voice API that streams live call audio for AI voicebots, live transcription, sentiment analysis and automated call QA. It includes unlimited inbound/outbound calling with concurrency-based billing (₹1,100/concurrency/month), and integrates with your existing IVR or AI stack.
Do I also get WhatsApp, SMS, Email and Video with Smartflo? +
Yes. Smartflo is a complete CPaaS suite — along with cloud telephony you get the WhatsApp Business Platform, SMS Solutions, Email Platform and Video Platform, managed from one CRM and dashboard. Positive Communication can bundle any combination.
How do I get a free Smartflo demo? +
Call or WhatsApp +91-9910074888 and the Positive Communication team will arrange a live Smartflo demo. See how it works, then decide. No commitment.